How To…

…Register a new account

1.Click on “Register” on the top right corner of the GiveToU website’s home Page.
2.You may choose to use the information on your Facebook, Google or Twitter account to automatically fill-in part of the required fields in the registration form.
3.In “Account Data” you will need to choose your type of user:
a.Giver – a private user that may interact with NGOs and Companies (create fundraising campaigns, donate funds, services, goods or purchase goods) and also be part of a NGO, Company or Group registered at GiveToU;
b.Company – a corporate user that is looking for NGOs and non-profits to support through financial and non-financial donations;
c.NGO – a Non-Governmental Organization or a Non-Profit Organization that is looking for operational management tools, a social network, financing mechanisms and a platform to promote its activity.
4.Provide an email, choose a password for your GiveToU account and retype it to confirm your choice.
5.Fill-in the Personal, Profile and Financial Data fields in the form as truthfully as possible, those marked with a red star are required for a complete user registration that will allow you full access to the platform’s features.
6.Some fields allow you to choose more than one answer, you just need to open the drop-box and select an option for each that you want to add. To erase any of the answers you already selected just click on the cross beside the icon you wish to delete.
7.You may be required to provide your latest company/NGO financial report and, in case of NGOs, your Statutes. PDF formats are preferred for uploading this information.
8.You may also choose which information you want to keep private and which to show other GiveToU users.
9.Finally, you should read and accept GiveToU’s Privacy Policy, Terms of Use and Cookie Policy, as well as the GiveToU Newsletter opt-in field (which is not mandatory for registration).
10.Upon clicking the “Register” button your information will be sent to GiveToU for approval, after which you should receive an email welcoming you to the G2U platform.

…Manage my E-Wallet
Explanation… TBD



…Create and manage a Campaign
1.Open the CAMPAIGNS page on the user main menu (upper horizontal menu bar) and click on NEW CAMPAIGN.
2.Provide a Title and an Abstract for your campaign where you should summarily explain the goal or project you are collecting donations for.
3.Specify the beneficiary institution that will be receiving the donations collected through the new campaign and that will be responsible for executing the project referred in the abstract.
Please note that by default, if you are an NGO user, you will be the beneficiary for the campaign unless stated otherwise in the NEW CAMPAIGN form. If you are not an NGO user, you may create campaigns on behalf of registered NGOs but their creation and management will be subject to the beneficiary’s approval. Only NGO users may benefit from campaigns.
4.Explain as clearly as possible the complete purpose of the campaign in the Description field (at least 250 characters long).
5.Fill-in the remining fields:
a.Address and Postal Code;
b.Currency and Goal Amount (how much you need in order to implement the project);
c.An end date (in case you need one);
d.Interests and Causes related to your campaign – please note that these will be used in search filters used by potential contributors to your campaign;
e.Campaign Type: Public (by default), available to a set of your Friends or to a set of Groups you belong to. You should specify the Friends or Groups you want to send make the Campaign available to;
f.YouTube URL to make available a video allusive to your Campaign
6.Upload an image to be the “face” of your campaign on GiveToU.
7.Finally, you can share something about your campaign with other users which will be posted on the SOCIAL GiveToU page.
8.At this point you may submit your campaign which will be approved by GiveToU and, in case you are not the beneficiary, by the NGO that will benefit from resources gathered by the campaign you created.
9.To Follow-up on your campaign status, edit Campaign details and share it on other social networks, just go to the user drop-down menu on the top-right corner of the website and click on CAMPAIGNS > MY CAMPAIGNS. Here you can also close your Campaign meaning no more contributions will be accepted after this point – i.e., successful Campaign – or terminate it – which means aborting the project and refunding the collected resources. Once again, in case you are not the beneficiary of the campaign, any changes made to previously created campaigns will need to be approved by the NGO it is destined to.
10.After your campaign has been closed, you can check the contributors’ list and send thankyou messages or follow on the campaign rewards you set initially.

…Create and manage a Gift
1.Open the GIFTS page on the user main menu (upper horizontal menu bar) and click on NEW GIFT.
2.Provide a Title for your Gift.
3.Select the Type of gift by choosing if it is a gift you need (are asking for) or something you are giving.
4.Define the type of resource that your gift relates to: Time/Skills, Goods or Money.
5.Although not mandatory, you can specify the companies for whom you intend this gift to be available.
6.Fill-in the Address Field;
7.Explain as clearly as possible the Gift in the Description field (at least 250 characters long).
8.You can share something about your campaign with other users.
9.You can input a YouTube URL to make available a video allusive to your Gift
10.Upload an image to be the “face” of your Gift on GiveToU.
11.If your gift is MONEY, you should:
a.Define the Gift currency;
b.Input how much money it is worth;
c.Input how many Gifts will be available;
d.Define if you have any restrictions to your money gift, i.e. if it should be used for a specific purpose such as school material, vaccines, etc.
e.In case you are giving, define if you require proof of purchase
12.If your gift is TIME/SKILLS, you should:
a.Define if the Gift is expected to be Free of charge or Paid;
b.If paid, define currency and amount/value;
c.Schedule the date/time for your gift;
d.Fill-in the contact form, including when to contact and the specific skills that are being gifted or requested.
13.If your gift is GOODS, you should:
a.Define if the Gift is expected to be Free of charge or Paid;
b.If paid, define currency and amount/value;
c.Define the status of the gift: new, used or damaged;
d.Define if transport/shipping is included;
e.Define the number of available unit and the maximum number of units acquirable per user;
f.Define a pick-up address;
g.Fill-in the contact form, where you can define an expiration date and input restrictions/observations for the gift.
14.Once every required field is complete, submit the gift.
15.To Follow-up on your Gift status and edit Gift details, just go to the user drop-down menu on the top-right corner of the website and click on GIFTS > MY GIFTS. Here you can also terminate your Gift meaning no more units will be gifted after this point. You can also check the list of buyers to thank them or send a reward in case you feel like it.

…Create and manage a Group
1.Open the SOCIAL page on the user main menu (upper horizontal menu bar).
2.Click on the “Create Group” located on the left menu of the Social page.
3.Name your Group, provide a location and a description for your Group. You can also Define Causes that it supports and as well as Goup visibility – whether it is Public or for Friends only.
4.You can add Friends to the Group immediately in the Group creation form.
5.By clicking on the Group icon on the top right corner of the form you can upload a picture to serve as its icon.
6.To manage your Group, you can go to your user menu on the top-right corner of the GiveToU platform and select MY NETWORK. In here you can view the Groups you are part of and the Groups you’ve created.
7.In MY CREATED GROUPS you can view your Group’s status, and either edit or delete it.
8.By editing your Group you’ll have access to the same form as you had when creating it and with that you can, among other things, remove Group members.

…Manage my Profile
1.Open the PROFILE page on your user menu on the top-right corner of the GiveToU platform and click on the EDIT button.
2.Here you can edit any part of you profile, similarly to what you do upon user registration.

…Manage my Social Network
GiveToU’s social network can be accessed on the main menu (Top blue banner) by clicking on SOCIAL.
The SOCIAL page will display all Friend, Group and Followed social activity.
On your SOCIAL page you can post texts, photos or videos, including links to other websites.
On the left side vertical menu, you can:
oSee the GiveToU network – The G2U Network, your Friends and your Groups
oSearch Friends
oSearch Groups
oCreate New Groups
oSend Messages
You can filter the posts you have on your SOCIAL page to prioritize the posts you see

FAQs

Registration

I just registered on the GiveToU website but I’m not able to sign into my account at GiveToU.
Your registration has been submitted but might not yet have been approved. Please wait for an email welcoming you to GiveToU and confirming your registration.

What file formats may I use to upload the documents regarding the Financial Statement and Statutes during the registration process?
Your files should have a maximum size of 10 MB and have one of the following formats: PDF, DOC, DOCX, ODT.

What file format must my profile photo have?
Your photo should be uploaded using a JPG, JPEG or PNG format and maximum file size is 10 MB.

What should I write in the “describe what you do” field within Personal Data?
Here you may provide a description of what your entity (company or NGO that you are registering) or yourself do, not only concerning your core business but also information related to its/your activity surrounding the Social Sector. Your answer must range between 250 and 1000 characters long.

In order to register on GiveToU I must provide sensitive information. How can I manage who can view each information item from that registry?
Some profile information collected in the registration form will be public, available to other GiveToU users or private, in which case only GiveToU Administration will have access to in order to validate user registration. You can select the visibility/privacy of your information along the registration process and also in your profile through the Edit Profile button on your user menu (upper right corner of the website after you login).
Please note that some fields’ privacy is locked, meaning GiveToU has defined for them a mandatory Public or Private status.

Campaigns

How can I thank contributors for their help with my campaign?
You will have access to a list of all campaign backers which will allow you to message them and thank them in a way you deem appropriate.

How can I promote my campaign?
You can share your campaign on GiveToU through the SOCIAL page or on other social networks using the icons on campaign details.

I’ve reached Campaign deadline but only part of the funds I require have been collected. What happens now?
You can either CLOSE or TERMINATE a campaign at any time.
By the end of its deadline it will be closed in which case you receive all resources collected during the OPEN period. Please note that if this happens you will still be liable for the usage of the funds received thus being expected proof of investment as described in your campaign details.
If you TERMINATE the campaign, all funds raised will go back to donors’ e-wallets.

Gifts

How can I thank users that bought my gifts?
You will have access to a list of all gift buyers which will allow you to message them and thank them in a way you deem appropriate.

How can I promote my gifts?
You can share your Gifts on GiveToU through the SOCIAL page or on other social networks using the icons on GIFT details.

I’m creating a TIME/SKILL gift, but I cannot find my skill in the list provided. What should I do?
Please contact us using the messaging button on the website’s bottom-right corner with a request to set your skill and we will incorporate it as soon as possible in the GiveToU platform.